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Information and FAQ's

Billing:

To protect from fraud, orders will be charged in advance, generally 24-72 hours from the time the order is placed.  In addition, at this time orders above $5000 can not be accepted.

Delivery Time:

Most items are normally delivered within 10 - 14 Business days, but often sooner.


Shipping & Handling:

Items typically weighing 130 lbs or more will ship via Motor Freight. Multiple smaller items may also ship via motor freight if that is the most cost effective method.

Motor Freight requires a signature for delivery, and most times, the freight company will call in advance to schedule a time to deliver. Dates given on Freight Carrier's tracking web site are an estimated delivery date, not a guarantee of the date of delivery. A specific delivery date will be set up when they contact you. Deliveries are scheduled during M-F, holidays excluded.

Motor Freight delivery is delivered "curbside" which is only to the front of the building. This does not include bringing items into the residence or up to an apartment in a multiple floor building, or up stairs if the front door of the building is up multiple steps. In some cases you will be asked to assist in getting items off the truck. If you are unable to help with lifting heavy items, make sure you have someone available to help at the time of delivery. If you have questions about delivery of your items, please contact us before ordering. Some carriers offer inside delivery or lift-gate assistance for an extra fee. This fee is the customers responsibility and will be added to your order total. There is also the option of terminal pick-up if that is more convenient. Please note: Most motor carriers require that you take delivery of the order within 48 hours (2 business days) from the date it arrives at their local terminal. Holding deliveries beyond 48 hours may result in the carrier charging you for storage. These charges are set by the carrier and are assessed at their discretion. These charges if assessed will be the responsibility of the customer.

Be sure to note any obvious damage on the delivery receipt so that we can replace your furniture at no additional cost to you.

Items weighing less than 130 lbs will usually be shipped via UPS, FedEx Ground or DHL/Airborne.
P.O. Box: UPS will not deliver to US Postal P.O. Boxes (privately owned are OK).

"Free" or "shipping included" is only valid for orders shipped within the continental U.S.

Sales Tax: Sales tax of 5.6% will be charged on all orders shipped within the state of Arizona. 


Payment Methods: We accept payments through Paypal.

When using Paypal you will get a payment button after you complete your order. Click on that button to bring you directly to Paypal to pay. If we don't show payment right away we will send you an invoice to assist in payment.


Assembly assistance:
We recommend National Assembly Services to our customers for assistance in assembling their furniture. Please contact them for pricing and information at http://www.natlassm.com and let them know that Qualitydesks.com referred you.

Returns: The return of any item must be requested within 15 days of receipt. All items being returned must get a return authorization from us. You will be responsible for paying round trip freight charges. Free Shipping offer does not apply to returned merchandise. We will only charge our actually cost for this service and will get a quote from the trucking company so that you will never pay a penny more than our invoiced amount for shipping. Returns are also subject to restocking fees which vary by manufacturer. This fee will also be withheld from you refund. We’re sorry, but we cannot accept returns for items that have been assembled. All items being returned must be in their original packaging, this includes items that are being returned due to damage. Your refund will be issued once the manufacturer has received the returned item. Please email sales@qualitydesks.com or call 623-748-4760 if you have questions prior to ordering.

Damaged Furniture: If your item is damaged, please send us an email right away. We cannot be responsible for damaged furniture that is not reported within 10 days of delivery.

Be sure to note any obvious damage on the delivery receipt so that we can replace your furniture at no additional cost to you.

If there is damage you will have the option to have us replace parts if it is just minor damage, or send an entire new order if there is severe damage. You are also entitled to a full refund if you do not wish to receive a replacement order.

Whenever there is damage you are not responsible for any additional shipping on your order. We will take care of shipping costs for the replacement shipment. However, if the manufacturer requests that the item be returned, we do ask that you assist in getting the furniture back to the manufacturer. If we do not receive the damaged item back to the warehouse, we will have to charge your credit card for the non-returned item.

Order Cancellation: Orders may be cancelled at any time without penalty prior to shipment. Shipment in this case means the day the item leaves the manufacturer, not the day that you're notified it has shipped. If you wish to cancel your order after it has shipped, you will be responsible for ALL shipping charges, which include round trip shipping and any fees the shipper charges to reroute the shipment. Restocking fees may also be charged depending on the manufacturer.

Warranty: All products come with a warranty against manufacturers defects. The warranty period varies by manufacturer and product line. Please contact us if you have any warranty questions for specific items.

Back Orders: In order to avoid excessive shipping charges, any order that contains an item that is on back order will be shipped complete once the back order item is available. If you wish to have the shipment split up, you will be responsible for the extra shipping charges. I will advise if there will be a delay as soon as possible.

Email Address:  sales@qualitydesks.com

Phone Number: 480-243-8669

Mailing Address:
Qualitydesks.com
19250 N Smith Dr.
Maricopa, AZ 85239

This address is for US Mail only. Please do not ship furniture to this address. Any furniture shipped to this address will be returned to you freight collect.

Email Address:  sales@qualitydesks.com

Like any other business, qualitydesks.com cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.

 
 
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Computer Desks : What features to look for.

The typical office desk comes in many shapes, sizes, materials and finishes. Would a black desk, white desk, glass desk, or traditional wood desk best fit your office décor? Regarding size, do you need a smaller student desk, laptop desk, writing desk or do you need a large executive desk or home office desk? Shape is perhaps the most important consideration. Your office space will dictate whether a corner computer desk, u-shaped desk, l-shaped desk, or a standard desk best fits your space.

You should also consider whether you will need to add a hutch, bookcase, or lateral file to your office desk in order to provide additional storage space.

The L-shape desk optimizes floor and work space because it can fit into a corner of your office. Most L-shape desks are able to stand alone but can be used with a bookcase, lateral file, or printer cart to create an office suite.

A U-shape desk is made of three basic components; a credenza with desks on both sides. U-shape and U Shaped computer desks are perfect for two people using the same work area, or for someone who needs to have space to work, in addition to the area allocated for the computer. This type of desk tends to take up a lot of floor space. However, U-shaped desks can still be used in small rooms depending on the dimensions of the desk.

Which Computer Desk is Right For My Office?

Designed to fit into a corner, corner desks are an ideal solution for the home office that is part of another room or for one that is relegated to a small space. A corner workstation also has the added benefit of being ergonomic, because everything you need tends to be within easy reach.

Adding a hutch to a workstation allows you to build up instead of out, permitting you to add storage without taking up additional floor space. Many types of computer desks will offer a hutch for purchase as a separate unit, but purchasing a desk with the hutch will likely be cheaper. And buying an office desk set is usually more economical in the long run.

Workstations, like printer carts, combine a work area with different storage options or configurations. If moving the workstation around is not an option, select a computer armoire that will function as a computer desk when needed, and can be closed when not in use.

Depending on the number of pieces of office equipment you will be using on a daily basis, a writing desk can be used for your computer or laptop. A writing desk gives a room style whether you're doing homework or paying the bills.

Corner Computer Desks are available in many styles and colors. Manufactures to consider are Bestar Desks, Leda, Sauder, O'Sullivan, Prepac, Quebeko, Safco, Ameriwood, Eurostyle, Luxor, Mayline, Passport, Powell Furniture, South Shore, Southern Enterprises, Standard Furniture.